The advent of machinery, until each and every country agriculture, which had relied on their prime economic activity. Eighteenth, a large-scale mechanization in the century after the industrial revolution changed the agricultural economy to an industrial economy. Production activities gradually scientific theories were introduced to make it more systematic and thus "production management" evolved. Now in service operations is picked up concepts and techniques of production management services, it is rightly applied to the operation are "Since operations management."
Operations management functions at three different levels.
* Strategic level
* Strategic level
* Operational level
Strategic level:
Tactical level, operations manager is a long-term perspective, up to the success of strategic decisions in the light of the size should be as with the approval of top management. His area of concern will be
* New Product Development
* New process development
* Product re-design
* Process re-design
* Process layout
* Product Layout
* Facility Location
* Gross capacity planning
* Coordinate with finance and marketing departments plan
Strategic level:
Tactical level, operations manager of production planning and scheduling operations required is concerned about. His area of concern would be:
* Designing an appropriate inventory system
* Plan for workforce and train them effectively
* Quality control system
* Maintenance and
* Reliability assurance system.
Operational Status:
Operational level, operations manager for the job of coordinating the various display and control functions to "set goals", is complete. His area of concern would be:
* Goods orders on time
* Production Scheduling
* Assessment of production workers as needed
* Quality control of goods and services produced
* For proper implementation of various programs to follow up
* Maintain and update equipment and system reliability
* Workers, etc. to develop job skills
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